Privacy policy

At Reliprocare™, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

Information We Collect

When you use our store, we may collect the following types of information:

• Personal information such as your name, email address, phone number
• Order details including billing and shipping address
• Payment information processed securely through payment providers
• Device and browsing data such as IP address, browser type, cookies, and pages visited

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you regarding your order, shipping updates, or support requests
• Improve our website, products, and customer experience
• Send marketing communications, where permitted by law

Shopify and Third-Party Services

Our store is hosted on Shopify, which provides the ecommerce platform that allows us to sell our products.

We may share your information with trusted third-party services only as necessary to operate our business. These may include:

• Shopify (store platform)
• Payment providers such as PayPal and Shopify Payments
• Shipping and logistics partners
• Analytics services
• Advertising platforms such as Meta and Google

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve marketing performance.

You can control cookies through your browser settings. Please note that disabling cookies may affect certain functionalities of the website.

Marketing Communications

We may send you emails related to your order and, where permitted, promotional messages about our products and offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email.

We Do Not Sell Personal Information

We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain types of data processing

To exercise any of these rights, please contact us at:

info@reliprocare.com

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, and resolve disputes.

Data Security

We take reasonable measures to protect your personal information and work with trusted providers that use appropriate safeguards. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those third parties.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact us at:

info@reliprocare.com